Online booking + scheduling
Supernila + Bookingkoala: the conversation in front of your booking flow
Bookingkoala handles slot selection once a visitor knows what they want. Nila handles the conversation before that, answers questions on your existing site, and captures the lead. A Zap you configure can pass the details to Bookingkoala.
How the integration flows
- 1
A visitor on your site chats with Nila and asks about the work they need.
- 2
Nila answers what she can from your business information and captures the lead with the details attached.
- 3
You get notified, and the leads Nila captures get followed up automatically, up to six touches by text and email.
- 4
During setup, you can configure a Zap that sends the captured lead details to Bookingkoala.
- 5
Bookings and invoices from Bookingkoala sync back into Supernila, so your customer record reflects the work you actually did.
What you get with Supernila + Bookingkoala
Cold visitors get a conversation, not a price calculator
Bookingkoala's flow suits visitors who already know the service and time they want. Nila answers visitors who need to ask questions first and captures their details.
Context captured before you ever call back
By the time you follow up, the service type, frequency, and square footage are already attached to the lead, so the first conversation is about confirming rather than discovering.
Follow-up and reviews without the admin
Leads Nila captures get followed up by text and email, and she drafts review replies in your voice for your OK.
FAQ
How do lead details reach Bookingkoala?
Through a Zap you configure during setup. It can send the lead details Nila captures to Bookingkoala; supported booking and invoice data can sync back into Supernila. You keep your existing Bookingkoala subscription.
Does Supernila create bookings in Bookingkoala?
No. Bookingkoala stays the source of truth for scheduling and invoicing, and Supernila does not create or change bookings there. Nila helps you get found, answers questions on your site, captures the lead, and follows up.
What happens to a lead if the connection breaks?
The lead is captured in Supernila first, so it is never dependent on the Zap firing. Follow-up continues from Supernila either way, and you are notified when a new lead comes in.
Can Nila offer a custom price quote inside the chat?
Nila works from your business information, including your published pricing, and won't fabricate custom quotes. For non-standard jobs she captures the request and notifies you, so you can price it yourself.
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